Modifying Your Secret Questions

You can change your secret questions and answers any time. For that:

1. Open the self-service portal home page and click the Re-Enroll link.
2. On the page that opens, type your user name and your password. Click Next
3. On the confirmation page that opens, click Next again to modify the questions.
4. Select password verification questions and type answers for them.
5. Click Next to finish the wizard.

Password verification questions are used when you want to retrieve your password. They also provide an additional identity protection level. You can select a predefined question or specify your own. Please follow these guidelines on picking reliable, guess-proof answers.

A good answer:

• Must not be obvious
• Should preferably not be known by any other parties
• Must be at least 10 characters long

If you want to hide your input while you are typing, select the Mask input option. This will hide your input with password characters and an additional confirmation text box will appear for each answer.